An introduction into negotiations

with John Glenn

We negotiate to further our interests. We further our own interests by addressing the other parties’ interests.

Learn how to discover your other parties’ interests, how to recognise and generate value and how to trade in order to better your outcomes, wisely. Explore the principles and practices of negotiation and leave with immediately useful practical tools.

Negotiation is often sees as a commercial endeavour, centred on contracting. It is a skill equally applicable to managing your way through salary negotiations, workshops and meetings, daily trade-offs at work and home, and dealing with teenagers!

This program is delivered over two 4.5 hour days, with the Masterclass as a pre-requisite. It is an interactive program with case studies and practical negotiation simulations online.

Participants will leave assured in their understanding of negotiations and their ability to deliver positive outcomes.

FORMAT:  Kiah Academy virtual classroom
PRICE:  $895 - inc GST
DURATION:  3 hrs online
TIME: 9.30am - 2.00pm - 2 days
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DATES:  Tuesday 4 and Wednesday 5 August 2020
  The event link will be sent to you 30 minutes before the start. Simply click on the link to join.


Practical tools to enhance
your team members:

  • wherever work is
  • alongside like-minded people
  • delivered by specialist consultants
  • Interactive, online, engaging









Live and interactive

Designed for participation and interaction this virtual classroom will keep you busy and active. Remember to turn your web camera on.

Online resources

When you sign up to this event we will also enroll you in the online materials which you can review and download at a later date.

Kiah Academy Community

Access to our exclusive network of participants who share ideas, challenges and solutions to working in these ever changing times.

What you'll learn

Learning Outcomes

This will be an interactive session that will:

  • TBC

How we'll do it

We use Zoom or MS Teams to facilitate our conversations and Miro or Google Docs for collaboration and idea sharing. Don't worry these won't cost you a thing!

We'll send you an email link to the event 15 minutes before it starts. Simply click on the link.


John Glenn

John’s first foray into complex negotiations was working with masters of the trade as they negotiated the disarmament of the Khmer Rouge.

Finding a talent, John followed a 20+ year career in the Army with an equal career in industry as a consultant, with a talent for fixing problem projects, and as a GM for companies such as Hewlett Packard where he managed a business across Asia and Japan. He launched Kiah as a consultancy focussed on the better delivery of public services through working with both the public and private sectors – and at the junction of the two.

He has managed programs from a few million dollars to in excess of a billion, and as diverse as flying a satellite, oil and gas facility remediation, through to catering for the Australian Forces in Afghanistan.

John has sought to apply practice with theory holding multiple tertiary qualifications in science and management, and his studies taking him as far as Edinburgh and Harvard Universities. He is also a Graduate of the AICD program, a Fellow of AIML and a nationally accredited mediator.

His presentations are littered with practical examples of what works and what doesn’t – drawn from nearly forty years of dealing with the complex and the intractable.