practical practices program

Insight into Critical Writing and Argumentation

Supporting better decisions in the public sector

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Master Critical Writing & Argumentation

Strong writing powers better decisions - yet most teams are never taught how to write for influence, logic, or speed. That’s where our Insight into Critical Writing and Argumentation course comes in.

Now in it's third year, this practical, proven program builds the writing confidence and capability of public sector teams - delivered in person or online.

What your team will learn

  • Write from the reader’s perspective: Craft clear, actionable papers that get results.
  • Think critically: Structure persuasive, evidence-bas
  • Tackle complexity: Turn messy issues into concise, logical recommendations.

Why choose Kiah?

  • Built for the Public Sector: Designed specifically for government and policy decision-making.
  • Immediate, Practical Tools: Apply what you learn straight away.
  • Real Results: Achieve faster turnaround, clearer decisions, and more confident writers.

Who should attend?

Our course is designed for public sector professionals who need to influence decisions quickly and effectively—whether drafting committee papers, briefings, or approval documents.

About the Course

What is covered?

This is not intended to be an English expression or a “public service duties and writing style” program, though some aspects of writing for effect will be covered. Most participants have been well-educated in academic writing, which often suits demonstrating knowledge to a supervisor but is less effective for producing committee papers and central agency approval documents.

A rapid approach to engaging stakeholders and representing their views diligently is needed to achieve speed from concept to contract.

We provide a process of argumentation and tools to assist in capturing and presenting stakeholders’ views, rebuttals, alternative views, and detail and opinion in a way that allows executives to form a view and make decisions.
Duration
1 day + online pre-learning module

Location
Can be delivered anywhere in Australia - we coordinate a training venue close to you, hold the training at your office, or coordinate with a venue of your choice. 

Group size
Ideally designed for groups of 16 - 24, however can be scaled as required. 

What's included: 
  • Online pre-learning module to cover off relevant theory
  • Copies of all content and training materials, as well as stationery and note taking materials
  • All day catering, including consideration of dietary requirements
  • Post-training engagement through Kiah Alumni program

Equip your team to write with clarity, precision, and influence – enabling faster, better decisions at every level.

Upskill your team today!

What people are saying

Great course with a lot of information to flush out concept with practical real world examples
This course would be beneficial to anyone tasked with supporting submissions to committees
A great course to challenge your own approach, you will definitely learn something new
A perfect adjunct to conventional capability analysis education and training
If you want to make your work bulletproof and get better at shaping decision-makers, this course will help you get there 
Really enjoyed the presenters deliver, anecdotes and the experience they were able to draw upon

Frequently asked questions

Is there ongoing support available after the course?

Anyone who participates in a Kiah Academy program will have access to our Kiah Alumni program, which offers resources, insights and online webinars where we run Q&A sessions and additional insights can be shared.

Additional ongoing support is also available after the Masterclass for an additional fee.

Will I get materials to take back to my workplace to which I can refer?

Yes. In addition to the experiences and activities, which are intended to embed the learning – you will receive a handbook that you may keep.

We do recover all activity materials to prevent them being shared around.

Does this have an accreditation? Do I get a certificate?

Deliberately we do not seek accreditation. This course is designed to uplift your capability and capacity, not your skills, through education, experience and association with experienced practitioners.

Third-party accreditations ensure we only teach what they think you need to know – typically focussing on skills and competencies rather than capability.

Not all of the content is relevant to me or my team, can the course be tailored?

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