Commercial acumen program

Insight into Industry

Understand the structures of businesses, marketing, sales, pricing, and governance, and the impact these have on business behaviours, and engagement with the public sector.
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About the Course

What is covered?

In this course, participants are immersed in a fictitious company, Global Space Dynamics, and address public service needs from an alternate perspective.

The course covers:
  • How businesses operate
  • Why consultants and contractors charge what they do
  • How businesses approach responding to tenders

Participants work through how businesses operate, cost and pricing of products and services, and why consultants and contractors charge what they do (and how to get better value).

The course also covers sales, investment, and how businesses respond to tenders.

This learning is based around examples and activities as if participants were operating in a company.

Details

Duration: 1 day + online pre-learning module

Location: Can be delivered anywhere in Australia - we coordinate a training venue close to you, hold the training at your office, or coordinate with a venue of your choice. 

Group size: Ideally designed for groups of 6 - 24, however can be scaled as required. 

What's included: 
  • Online pre-learning module to cover off relevant theory
  • Copies of all content and training materials, as well as stationery and note taking materials
  • All day catering, including consideration of dietary requirements
  • Post-training engagement through Kiah Alumni program

Built for the Public Sector

To ensure you receive the right learning solution, we can offer levels of customisation to meet your specific needs.

1. Off the shelf

  • Designed to be delivered to groups of from 6 up to 24, our course is tailored to the needs of the Public Sector


  • Uplift an entire team so that you can succeed together


    • Add an optional follow-on workshop to address your specific initiative or negotiation

    2. Tailored to you

    • Designed to uplift capability and specifically tailored to the needs of your team


    • Add an optional follow-on workshop to address your specific initiative or negotiation

    What people are saying

    Having never worked outside of the Government, I found it really insightful understanding Industry’s perspective
    This course will be incredibly useful for anyone in Government who partners or engages with the private sector – which is most of us!
    Some really great exercised and case studies to put myself in industry’s shoes and understand how I can better partner with them going forward.
    Good course for everyone who manages, leads or administers Government contracts
    The insights and course content provided valuable information and strategies to improve contracting behaviours
    This course helped me understand what I can do to ensure better tender responses from industry

    Frequently asked questions

    Is there ongoing support available after the course?

    Anyone who participates in a Kiah Academy program will have access to our Kiah Alumni program, which offers resources, insights and online webinars where we run Q&A sessions and additional insights can be shared.

    Additional ongoing support is also available after the Masterclass for an additional fee.

    Will I get materials to take back to my workplace to which I can refer?

    Yes. In addition to the experiences and activities, which are intended to embed the learning – you will receive a handbook that you may keep.

    We do recover all activity materials to prevent them being shared around.

    Does this have an accreditation? Do I get a certificate?

    Deliberately we do not seek accreditation. This course is designed to uplift your capability and capacity, not your skills, through education, experience and association with experienced practitioners.

    Third-party accreditations ensure we only teach what they think you need to know – typically focussing on skills and competencies rather than capability.

    Not all of the content is relevant to me or my team, can the course be tailored?

    This course is focused on general negotiations, but we do a Rapid Readiness for Negotiation course