practical practices program

Insight into Critical Writing and Argumentation

Driving better decisions in the public sector
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Strong writing powers better decisions - yet most teams are never taught how to write for influence, logic, or speed. That’s where our Insight into Critical Writing and Argumentation course comes in.

Now in its third year, this practical, proven program builds the writing confidence and capability of public sector teams - delivered in-person or online.

Who should attend?

This course is for public sector professionals who need to influence decisions quickly and effectively - whether drafting committee papers, briefings, or approval documents.

What your team will learn

  • Write from the reader’s perspective: Craft clear, actionable papers that get results.
  • Think critically: Structure persuasive, evidence-based arguments.
  • Tackle complexity: Turn messy issues into concise, logical recommendations.

Why choose Kiah?

  • Built for the Public Sector: Designed specifically for government and policy decision-making.
  • Immediate, Practical Tools: Apply what you learn straight away.
  • Real Results: Achieve faster turnaround, clearer decisions, and more confident writers.

Equip your team to write with clarity, precision, and influence – enabling faster, better decisions at every level.


Course highlights

  • One-day, in-person workshop (with online pre-learning module)
  • Also available as a live online program (by demand)
  • Delivered anywhere in Australia—at your office or a venue of your choice
  • Ideal for groups of 6–24 (scalable to your needs)
  • All materials, catering, and post-course alumni engagement included

Common challenges we solve

  • Arguments lost in bureaucratic detail
  • Poorly structured or unbalanced recommendations
  • Slow or unclear decision-making due to ineffective writing
  • Arguments lost in bureaucratic detail

We’ll show you a rapid approach to engaging stakeholders, capturing diverse views, and presenting information so executives can make informed decisions—fast.

What people are saying

A highly beneficial course that changed my way of thinking and for developing papers.
Delivery of the course was well done, engaging and informative. Very knowledgeable instructor with aa wealth of experience to impart.
At first glance the title of the course sounded like a pure writing course, however the behavioural components and insight into perspective were quite interesting.
I would recommend the course for all people, as it can be used across a range of activities, not just papers.
I wish John came as a pocket-sized takeaway so I could always have his logical help!
For someone with little experience in critical writing and argumentation, I found the course very informative and will assist in all of my future correspondence.

Frequently asked questions

Is there ongoing support available after the course?

Anyone who participates in a Kiah Academy program will have access to our Kiah Alumni program, which offers resources, insights and online webinars where we run Q&A sessions and additional insights can be shared.

Additional ongoing support is also available after the Masterclass for an additional fee.

Will I get materials to take back to my workplace to which I can refer?

Yes. In addition to the experiences and activities, which are intended to embed the learning – you will receive a handbook that you may keep.

We do recover all activity materials to prevent them being shared around.

Does this have an accreditation? Do I get a certificate?

Deliberately we do not seek accreditation. This course is designed to uplift your capability and capacity, not your skills, through education, experience and association with experienced practitioners.

Third-party accreditations ensure we only teach what they think you need to know – typically focussing on skills and competencies rather than capability.

Not all of the content is relevant to me or my team, can the course be tailored?

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Upskill your team today!